PilotOne.com has always taken great pride in offering aircraft builder/owners online catalog pricing and we will continue to do our best to minimize increases in pricing. All prices are subject to change without notice.
Return policy
All items (excluding software and videos) may be returned within 30 days for a full refund of the purchase price.
Software and video returns will be accepted for refund only if the product is unopened. Non-defective software and videos that have been opened will not be accepted for return. Defective software & videos may be returned for exchange with the same product only.
Outbound shipping and handling fees are not refundable.
Customers are responsible for return freight charges.
All claims for damage, errors, or shortages in the merchandise delivered must be made within 48 hours from delivery of the merchandise.
Returned merchandise must be in new condition, including original packaging and accessories.
Returned merchandise must be in original carton with a copy of the invoice.
Everything included with the product must be returned including unfilled warranty cards and unused manuals.
You may return merchandise to the following address: Pilot One LLC P.O. Box 276 Augusta, Kansas 67010